For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page If you are unsure of your Tracking ID please use our Order Lookup form located Here. Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
Lost/Stolen Packages：
EARMAX AUDIO is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team.
Customer Reviews
A very good value for money
Good sound for the price is worth it
Boy have I been pleasantly surprised!! The size is perfect because the headphones fit over your ear rather than pressing against it. I’ve also been using them all day for three days and they’re still on 76%!! Sound is also very impressive for the price - I don’t use any mode besides Pop. Please do yourself a favor and get these!!
Excellent Product sound is nickel ditto for bass
I know the headphones are extremely cheap, but I wanted to point out the fact that these earphones make vocals sound more muffled than usual. Yes, it does have bass, but it's not a crazy amount to where you feel you are levitating and are out of this world and in another dimension. I rate these a 4/5 because they do work, and they are quite durable. I've been using them for a week with no problems on my iPod video.
